Vision T’s Customer Service Skills trainings provide the full range of knowledge and practical approaches for first-class sales and after-sales customer service.
Training participants can develop the following skillset:
- Effective communication skills – telephone communication, email communication or face-to face communication in the company’s physical store or office.
- Ability to deal with difficult customers.
- Sales-driven customer service skills.
- Higher levels of customer satisfaction leading to more loyal customers.
- More word-of-mouth customers.
- Serious decline in the number of lost customers.